If a user loses internet connection unexpectedly, or closes the browser window without logging out properly, their session remains active until the automatic logout time is reached (default automatic logout time is 15 minutes). If a user attempts to log into Velos eResearch when their session is still active, a warning message will appear as shown below:
Note: Velos eResearch does not allow concurrent sessions.
To terminate an active session:
1. Click the OK button on the left side of the warning message.
After clicking the OK button, a new active session will begin, and the homepage will display:
